Privacy policy

Privacy Policy

Last updated: June 2025

This Privacy Policy describes how Ironwood Health Co. ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from [www.ironwoodhealthco.com] ("https://ironwoodhealthco.com/").

Information We Collect

When you visit the Site, we may collect certain information about you, including:

Information you provide directly: your name, email address, shipping and billing address, phone number, and payment information when you place an order, create an account, or contact us.

Information collected automatically: as you browse the Site, we may collect information about your device, browser, IP address, time zone, and the pages you view. We collect this information using cookies and similar technologies (see "Cookies" below).

We do not knowingly collect sensitive health information. Any information you choose to share with our support team is used only to respond to your inquiry.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment.
  • Communicate with you about your order, account, or subscription.
  • Send you marketing communications (only if you have opted in — you can unsubscribe at any time).
  • Prevent fraud and protect the security of our Site.
  • Comply with our legal obligations.

How We Share Your Information

We share your personal information only with third parties who help us operate our business, such as:

  • Shopify, which powers our online store.
  • Payment processors, to handle transactions securely.
  • Shipping and fulfillment providers, to deliver your order.
  • Analytics and advertising providers (such as Google and Meta), to help us understand and improve our marketing.

We may also share your information to comply with applicable laws, respond to lawful requests, or protect our rights.

We do not sell your personal information for money. Depending on your state's laws, certain sharing of data for advertising may be considered a "sale" or "sharing" — you may opt out (see "Your Rights" below).

Cookies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. You can control cookies through your browser settings. Some features of the Site may not function properly if you disable cookies.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Request that we correct or delete your personal information.
  • Opt out of marketing communications.
  • Opt out of the "sale" or "sharing" of your personal information for targeted advertising.

To exercise any of these rights, email us at [support@ironwoodhealthco.com]. We will respond within the timeframe required by applicable law.

California residents: under the CCPA/CPRA, you have specific rights regarding your personal information, including the right to know, delete, correct, and opt out of the sale or sharing of your data. We do not discriminate against you for exercising these rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Children's Privacy

Our Site and products are intended for adults 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top indicates when it was last revised.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Ironwood Health Co.
Email: [support@ironwoodhealthco.com]

3107 Indian River Dr NE
Palm Bay, 32905, United States