Contact information
Contact Us
Have a question about NightFlow, your order, or your subscription? We're here to help — and a real person will get back to you.
This is the fastest way to reach us. We respond to all emails within 1 business day.
Support Hours
Monday–Friday, 9:00 AM – 5:00 PM EST
(We're closed on weekends and major U.S. holidays.)
Mailing Address
Ironwood Health Co.
3107 Indian River Dr NE
Palm Bay, FL 32905
United States
Order & Subscription Questions
- Where's my order? Check the tracking link in your shipping confirmation email, or email us with your order number.
- Need to skip, pause, or cancel your Never-Run-Out Plan? You can manage everything from your account, or just reply to any of our emails and we'll take care of it — no phone calls, no hassle.
- Return or refund? Our 90-day money-back guarantee has you covered. See our Return & Refund Policy or email us.